Terms of Service

Please read before applying for fursuit commission! By paying the commission amount, you agree with all services provided by the "LIKE A PALETTE". 

Age

Customers who are minors who legally require parental consent are restricted from commission and purchase of suits. We may request your ID (resident registration, driver's license, passport, etc.) from the customer as needed. If you refuse to submit your ID or are found to have cheated on your age, your order will be automatically canceled and no refund will be possible.

Refusal

1. We only make suits for SFW. Any issues caused by NSFW use are customer's responsibility, and we are not responsible for this. 

(* Warranty service cannot be provided)

 

2. We reserve the right not to provide services if we believe the customer is threatening, rude, or unreasonable. In the event of such an issue, we can suspend ongoing commissions without warning.

 

3. It is prohibited to use it for commercial rental and to promote restaurants, shops, etc. that are not related to furry.

 

4. The customer is responsible for the character they applied for. In the event of a dispute over the character, we are not involved and do not engage in any intervention.

 

5. Applications using other people's characters without permission or using AI images are not allowed. Even if the suit is in production, if the above is confirmed, all proceedings can be stopped. In this case, refunds are not possible.

 

6. It is strictly impossible to use it for political, religious, criminal, and antisocial purposes.

 

7. Suits can be resold. However, please refrain from selling them at an excessively low price.

 

8. We would like to inform you in advance that we are using images of works produced by commission for purposes such as promotion, site posting, portfolio, etc.

We DON'T accept it

- The style of another maker or artist.  

- A style that is completely different from our style. 

- Animated, movie, webtoon characters or characters based on their designs. 

- A very challenging design / a difficult form of design to be implemented in a suit. 

- Gradient or glitter representation of the fur fabric. 

- Muscle and breast expressions. 

- LED / Animetronics / Moving jaw / Eye dome / whisker / Stretchfur. 

- Quick deadline / requesting a specific deadline. 

- Suits for other purposes that violate our terms and conditions.

Payment

- To fill the commission slot, you have to choose between 100% full payment or 50% down payment. 

 - If you choose a 50% down payment plan, you have to pay the remaining amount within 6 times (6 months). 

 - Payment is being received through PayPal or Bank transfer. (PayPal transaction adds a fee (4.4%) 

 - In principle, payment should be made within 48 hours of receiving the payment information. 

- If you do not contact us within the suggested deadline after the balance payment is suspended, the slot will be officially canceled and a refund will not be possible.

Cancellation and Refund

By default, the down payment is non-refundable in any case. If you wish to cancel after applying, the refundable amount (balance only) will vary depending on the progress of the production. If you cancel, you will be disadvantaged in applying for commission or purchasing a suit in the future. 


 ex) Progress 0% = 50% refund (full balance) 

                         10% = 40% refund 

                         20% = 30% refund 

                         30% = 20% refund 

                         40% = 10% refund 

      50% to 100% = No refund 

 

 - We will have the right to transform the cancelled suit or sell it in its original condition. Please consider it fully before canceling.

Progress

- All suits are hand-made and custom-made, and multiple suits are produced simultaneously to ensure the same quality.

- Production takes a long time, so the speed of progress is not fast. Therefore, you cannot set a specific deadline or request a quick production. We don't recommend it to customers who want it to be produced quickly, so please consider it and apply.

If you requested additional options, the production period may be longer.

- Delays in payment or non-submission of DTD within the deadline may affect the production schedule. 

 - If you want, you can change it after checking the worksheet, but excessive modification requests may incur additional costs. 

 - We do not provide WIP photos. 

 - We would like to inform you that there may be some asymmetry due to the nature of manual work, and it cannot be made 100% the same as the sheet.

Shipping

- Fursuit is shipped from Korea. 

- International shipping is available using EMS and tracking is possible.

- An average shipping fee of $350  is charged to send full suits(1 box) based on the U.S. Depending on the size and weight of the suit, shipping costs may be less or more. 

- The shipping cost is not included in the price of the fursuit.

- We are not responsible for loss and damage.

- For International shipping, it may vary depending on the state of the country, but the tariff may be hundreds of dollars.

Repairs

This is an item about repair services. 

 

 - For simple repairs, we guarantee free of charge for six months. 

 (*In the case of overseas, round trip shipping costs are incurred.)

 - If your suit is damaged due to carelessness, or if your suit is severely damaged, we guarantee it for a fee. 

 (*If the dimensions are incorrectly informed to us or the customer has not made the correct DTD, the cost will be incurred if the suit does not fit due to the change in the customer's weight. However, if the repair range is large, it may not be possible to repair it.) 

 - All suits six months old are covered by a paid warranty. 

 - For paid warranties, the price will be based on the time and difficulty it will take to repair, and round trip shipping and repair costs will be required. 

 - Depending on the condition of the suit and the requirements, the repair may be rejected. 

 - All suits must be washed or disinfected before sending them. Unmaintained and stinking or unclean suits may be refused repairs. 

 - In the case of repairs, it takes some time because there are existing works in progress. 

 

 ▼ The following cases are not subject to repair services. 

 

 - Things that may occur due to the nature of handmade products. 

 - Things that may occur due to the nature of the fabric. 

 - Request for shape change, pattern correction, etc. 

 - When a maker or individual other than "LikeaPalette" arbitrarily repairs or modifies a suit. 

 - If it is found to have been used for purposes other than SFW.


Other matters

We provide English services to help non-Korean customers understand. However, the final valid text and terms and conditions are based on Korean.


Last Updated: October 2024


Character Design

This applies to customers who own the design of LikeaPalette through pre-made suits and adoptable suits. 


1. We prohibit the production of designs including patterns and color changes, and derivative designs using original designs. If you want to change the design or derivative designs, please contact us. 

 

2. Please refrain from uploading sensational images in public spaces as much as possible. 

 

3. Regardless of the size of the business, using the image of the character (ex. merchandise sales, corporate/event/broadcast/group/brand image, etc.) is prohibited. If you wish to use it commercially, please contact us. For individuals, you can use it freely. 

 

4. It is strictly impossible to use it for political, religious, criminal, and antisocial purposes. 

 

5. It is forbidden to produce goods using character sheets and pictures produced by our company. 

 

6. It is not possible to resell only the design or suit. Please make sure to resell the suit and design together. 

 

7. It is strictly prohibited to use all works of that design for AI.

Last Updated: October 2024


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